Shipping policy

Where we ship from

Orders to the United States are shipped by our fulfillment partner in the United States. Orders to Singapore are shipped by our fulfillment partner in Singapore. Digital guides are delivered by email straight after purchase and are not shipped.

Where we ship to and shipping cost

We currently ship to the United States and Singapore. Standard shipping is free to both.

Processing and delivery times

Orders are usually dispatched on the next business day. Orders placed on weekends or public holidays are processed on the next business day.

Standard delivery typically takes 5–10 business days after dispatch. Delivery windows are estimates and may vary during peak seasons or public holidays.

Tracking

You will receive a shipping confirmation email with a tracking link as soon as your order is dispatched.

Damaged, lost or incorrect orders

If your order arrives damaged or incorrect, or doesn't arrive, please contact us at sales@yospize.com. See our Refund Policy for how we put it right.

Safe handling and storage

Supplements are sensitive to extreme temperatures. Inventory is stored in climate-controlled conditions, and insulated packaging is used where necessary to prevent heat damage in transit. Please make sure someone can receive your parcel, and don't leave supplement parcels in direct sunlight or high heat for long periods.

Contact

Questions about shipping? Email sales@yospize.com and we'll reply within 1–2 business days.