Cancellation policy

Subscribe & Save

Subscribe & Save lets you receive eligible Yospize supplements automatically every month at 15% off the one-time price. Subscriptions are optional, and you can still buy any product as a one-time purchase.

Which products can I subscribe to?

Products with a "Subscribe & Save 15%" option on their product page. Bundles and digital guides aren't available on subscription.

How billing works

• Your first order is charged at checkout.
• Each following order is charged automatically to the payment method you used, once a month, starting one month after your first order.
• Your subscription price is the price shown at checkout when you subscribed, including the 15% discount, plus any applicable taxes. Shipping is free to the United States and Singapore.
• Your subscription renews every month until you cancel it.

Managing your subscription

Log in to your account and open the Subscriptions tab. From there you can skip an order, pause, cancel, or update your delivery address and payment method. You can also email us at sales@yospize.com and we'll make the change for you.

How to cancel

You can cancel at any time, with no cancellation fee and no minimum number of orders. To stop your next order being charged, cancel or skip it before its billing date. Cancelling stops all future orders; orders already charged are handled as described below.

Orders that have already been charged

If a subscription order has been charged but not yet dispatched, email us within 12 hours of the charge and we'll cancel that order and refund it in full. Once a subscription order has been dispatched, it can't be cancelled. Because our supplements are consumable, dispatched subscription orders follow our Refund Policy: we don't accept returns for change of mind, but if an order arrives damaged, incorrect or doesn't arrive, we'll replace or refund it.

Failed payments

If a renewal payment fails, the order won't be sent. Please update your payment method in your account so your next order can go through.

Questions

Email sales@yospize.com and we'll reply within 1–2 business days.